Frequently Asked Questions
Everything you need to know about our artisanal fashion and services.
What makes Amen Artisan products unique?
Each piece at Amen Artisan is handcrafted by skilled artisans using premium, sustainable materials. We prioritize slow fashion, ensuring every garment and accessory features unique detailing that mass-produced items lack.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For our made-to-order artisanal pieces, please allow an additional 3-5 days for production before shipment.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-made or personalized artisan pieces are final sale unless they arrive damaged.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Amen Artisan garments?
Due to the delicate nature of our handcrafted fabrics, we recommend hand washing in cold water or professional dry cleaning to maintain the integrity of the fibers and dyes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.